FAQs

Prints

Certificates of Authenticity and Edition Numbers: Limited edition prints come with a signed and editioned certificate of authenticity that is affixed with a unique holographic stamp. You can see detailed information on the editions on the product pages.

Print Paper: Giclée print on museum quality Hahnemühle FineArt Pearl paper. This is an elegant paper with a satin finish and a delicate texture, giving the printed image the feel of an oil painting. Guaranteed archival quality for 100+ years.

Print Size: The print is supplied unframed. All prints come with a white border around the image for ease of handling.

More details:

  • Print size 19x27 inch with white border - actual image size 16x24 inch.
  • Print size 14x20 inch with white border - actual image size 12x18 inch.
  • Print size 9x13 inch with white border - actual image size 8x12 inch.
  • Print size 5.7x8 inch with white border - actual image size 4.7x7 inch.

Colour Reproduction: Please note that your viewing screen/monitor will affect the colours you see on this website, but all images have been colour-proofed to ensure balanced colour reproduction in the final prints (for example, on my Android phone, I see the blues in particular a lot more saturated than they really are, but on my calibrated monitor, I see them exactly as they appear in print).

Shipping

All printing and shipping is handled by The Print Space in London. Prints will be shipped worldwide from their UK or Germany studios depending on your location. Customers in UK or EU do not have to pay additional customs charges.

Secure Payment: Card details are never stored and everything is handled through Shopify and is fully encrypted.

Secure Delivery: The prints are shipped in sturdy packaging that withstands all kinds of journeys. If you do receive a damaged print, please contact me directly at maya@mayabeano.com

Shipping Prices and Delivery Time: Orders ship out within 24-48 hours of ordering but can take a couple of weeks to arrive depending on where you are in the world. I've been using The Print Space for a few years now and they're simply fantastic. In recent years, the increasing prices around the world have caused a rise in shipping rates. As of November 2022, the regional shipping rates offered by The Print Space are:

  • UK and Germany: £6.45
  • Rest of Europe: £10.95
  • USA and Canada: £15.50
  • Australia and Rest of the World: £25.75

Estimated average delivery times:

  • Europe: 3-5 working days
  • USA and Canada: 7-9 working days
  • Rest of the World: 10-15 working days

Refunds

Refunds: I am sure that you will love your new print. Refunds are not accepted as these prints are limited edition however in the rare event that your print arrives with any kind of damage, a replacement print will be sent to you free of charge. Please contact me directly at maya@mayabeano.com